Privacy Policy

U365 Privacy Policy — How Your Information Is Protected

U365 takes your personal information extremely seriously. This privacy policy explains how your data is collected, stored, and used — and what rights you have.

Last Updated: January 2026

Applicable to: All u365 Members

Summary

U365 never sells your data to third parties. Your information is used solely for service improvement and security purposes.

Core Security Pillars

How Your Information Is Kept Secure


Get a quick overview of the six key aspects of u365's privacy policy.

SSL Encryption

All data on u365 is protected with SSL/TLS encryption. Your login credentials, payment details, and personal information are transmitted exclusively through fully encrypted channels.

No Sale of Data

U365 will never sell your personal information to third parties under any circumstances. Your name, address, and mobile number are kept strictly confidential.

KYC Verification Security

Identity verification data on u365 is stored with the highest level of security. KYC documents are only used when required by the licensing authority.

Secure Servers

U365's servers undergo regular security audits. Data centers are protected by internationally certified firewalls and anti-intrusion systems.

Cookie Control

U365 only uses essential cookies. You can manage cookie preferences at any time through your browser settings.

Your Rights

You have the right to view, correct, and delete your information on u365. Exercise these rights at any time by contacting our support team.

Full Policy Details

U365 Privacy Policy — Full Details


Welcome to u365. This privacy policy explains in detail how we collect, use, and protect your information. Please read it carefully — it outlines both your rights and our responsibilities.

1. Introduction & Applicability

U365 is a trusted online gaming platform serving players in Bangladesh and around the world. This Privacy Policy applies to the u365 website, mobile app, and all associated digital channels.

By using u365, you agree to this privacy policy. We follow internationally recognized security standards to protect your data. Your privacy is not just a policy for us — it is a core responsibility.

This policy has been prepared in accordance with GDPR and international data protection standards. u365 always handles your information with full transparency.

2. What Information We Collect

U365 collects three types of information — registration data, usage data, and technical data. Details are provided below:

Type of Data What Is Collected Why It Is Collected
Personal Information Name, date of birth, address, mobile number, email Account Creation & Identity Verification
Payment Information Mobile banking number, transaction history Deposit & Withdrawal Processing
KYC Information National ID card, passport copy Compliance Verification & Regulatory Adherence
Gaming Data Betting history, wins and losses, game preferences Responsible Gaming & Service Improvement
Technical Information IP address, device information, browser type Security Monitoring & Fraud Prevention

U365 only collects information that is truly necessary. We have no interest in gathering excessive or irrelevant data. Every piece of information we collect has a clear and specific reason behind it.

3. How Your Information Is Used

U365 uses your information only for specified purposes. Your data is never used for any other purpose without your consent.

  • Account Registration & Identity Verification to
  • Ensuring Deposit & Withdrawal Processing
  • Providing Customer Support & Resolving Issues
  • Platform Security & Fraud Prevention
  • Responsible Gaming Verification & Monitoring
  • Sending relevant promotions and offers
  • Fulfilling Legal & Regulatory Obligations
  • Improving service quality and adding new features

If you no longer wish to receive promotional messages from u365, you can unsubscribe from the newsletter at any time through your account settings.

4. Data Sharing & Third Parties

U365 will never share your information with third parties Never Sold. However, limited information may need to be shared in specific circumstances:

  • Payment Provider: Necessary data is shared to process transactions via bKash, Nagad, and Rocket.
  • Legal Authorities: Providing specific information when required by government order or court directive is a legal obligation.
  • Licensing Authority: Certain information is shared with regulatory authorities to maintain u365's license.
  • Technology Partners: Limited data is shared with trusted technology partners for platform operations — all of whom are bound by strict confidentiality agreements.

In all such cases, only the minimum necessary information is shared. u365 has no advertising partners who use your data to serve targeted ads.

5. Data Storage & Security

U365 stores your data on internationally certified secure servers. Our core layers of data protection are:

256-bit SSL Encryption

All data transmissions are secured with bank-grade encryption.

Firewall Protection

An advanced firewall system blocks all unauthorized access attempts.

Regular Security Audits

Third-party experts conduct regular security audits.

Data Retention Policy

No data is stored beyond the period necessary.

Even after account closure, certain information may be retained for a specific period to meet legal requirements. This retention period is typically 5 years, after which your data is securely deleted.

6. Cookie Policy

U365 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device. u365 uses three types of cookies:

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences and language settings. These are optional.
  • Analytics Cookies: Used to understand platform usage statistics. These are entirely optional and not personally identifiable.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain u365 features to not function properly.

U365 does not use any third-party advertising cookies. Your gaming behavior is never shared with external advertisers.

7. Your Rights

You have full control over your personal information on u365. Your key rights are outlined below:

Right to Access Your Data

You can request to view all information stored about you on u365 at any time.

Right to Correct Your Data

You can contact our support team to correct any inaccurate or outdated information.

Right to Delete Your Data

You may request that your information be deleted when closing your account.

Right to Data Portability

You may request a copy of your information in a readable format.

To exercise any of these rights, please contact our support team. We aim to respond to your request within a maximum of 30 business days.

8. Protection of Minors

U365 is fully 18 and Over for adult users only. We do not collect information from or provide services to minors.

Age verification is mandatory at registration. If we discover that an account has been created by someone under 18, the account will be closed immediately and all associated data will be deleted.

If you become aware of a minor using u365, please notify our support team immediately. We will take prompt action.

9. Changes to Privacy Policy

U365 reserves the right at any time to Privacy Policy reserves the right to make partial or complete changes. For significant updates, registered email or mobile number holders will be notified in advance.

Continued use of u365 after any changes means you have accepted the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

Latest version of this Privacy Policy: January 2026. Previous versions will be provided upon request.

10. Contact Us

For any questions, complaints, or requests regarding the privacy policy, please get in touch with us. u365's support team is available 24/7, seven days a week.

Email Support

[email protected]

Live Chat

24/7 Bangla Support Available

We take all privacy-related complaints with the utmost seriousness. We commit to reviewing your complaint within 7 business days.

Get Started Now

Play Safe, Enjoy with Peace of Mind

Your information is completely secure at u365. Register now and join Bangladesh's most trusted gaming platform.

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